14red casino review

14Red Casino Review

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Pros

  • Multiple options for live casino games
  • Mobile-friendly
  • High-priced bonuses
  • Well-structured VIP program
  • Games are from top software providers

Cons

  • Long pending time of withdrawal that can reach five days
  • Small selection of non-live table games

14Red Casino Screenshots

14Red Casino bonuses14Red Casino software14Red Casino licensing

14Red Casino Preview

The company is a newly launched business. It started operating in 2018. Upon review, we can see that it has a full range of card and table games, including 14Red casino new slot games. 14Red casino offers micro-gaming. 14Red casino is powered by Alpha Interactive Solutions, and its parent company is located in Cyprus. It got its license from the Government of Curacao.

Games

14Red is a tough competitor. It has a lot of games to entice any player on any niche. The lobby has several main game divisions. These are:

  • Featured Games – these are games that 14Red wants to promote.
  • New Games – these are newly added games
  • Video Slots – this has a sub-category, which is mainly a selection of who the game developer is. There is a total of 16 choices.
  • Card and Table Games – there are four sub-categories here: blackjack, roulette, poker tables, and other games. Further review shows the following breakdown:
    • Roulette- has nine games, including micro-games
    • Poker – 14Red casino do offer Caribbean Poker, Casino Hold’em Poker, and Poker Three.
    • Live Casino – this area is also subdivided into categories based on the game developer. These are Evolution, Extreme Live, SA Live, and Lucky Streak.
    • Other Games – here you can play scratch, fortune wheels, baccarat, and Keno.
  • Other Games – this is where you will find Classic Slots, Video Poker, Micro Bet, VIP Games, Jackpot Games, and Action Games.

Mobile games

14Red mobile casino is available on mobile phones and tablets. The company made sure that the online casino is compatible with most devices. Its online gaming platform is advanced and sophisticated. There is a good number of review that new players can check if they need feedback about the mobile version. It has no app, but it works perfectly on a browser.

Software

The company has taken steps to ensure that their software programs went through rigorous testing. They review each software to make sure it is up to par to gaming standards. All transactions are recorded, and a complete audit trail is available should there be disputes.  14Red online casino also uses high-tiered software that runs Random Number Generator.

Like most online gaming facilities, 14Red employs software from renowned companies from around the world. Examples of these are:

  • NetEnt
  • EvoPlay
  • Play’n GO
  • Betsoft
  • Playson
  • NextGen Gaming
  • Booming Games

Support

14Red provides satisfactory customer service. The 14Red support team is available 24/7, and you can reach them through several channels.

Casino games on 14Red are all customer-centric. Service is offered in live chat, email, and phone. You may reach them at +357 25 030456 between 09:00 AM – 10:00 PM GMT.

Betting Limits

Upon review, there are no specific minimum and maximum betting limits. However, the slots have Max Bet buttons. If you click this button, the system will choose the highest coin value (which differs per slot per game) and then choose the maximum number of coins before making a spin.

The “Bet Max” button will simply choose the highest coin value and the maximum number of coins and make a spin.

Bonus Points and Promotions

At 14Red casino all players are offered three tiers of bonuses for their deposits.

  • First Deposit – get as much as 200% with a maximum match up of 600 EUR and 50 frees spins. You need to use the code RED200 to get this promotion.
  • Second Deposit – claim 100% bonus with a maximum of 300 EUR and 50 free spins. The code to use is RED100.
  • Third Deposit – claim 50% bonus and 50 free spins by using the code RED50.

Deposit bonuses are governed by the respective terms and conditions. Each player is allowed only one First Deposit Bonus. Do not forget that there is a wagering requirement of 20 times the sum of your deposit before you can withdraw any amount of money higher than your initial deposit.

A review of the policy also indicates a stipulation that players from Greece, Lebanon and the United Kingdom must abide by a 40X wagering requirement.

14Red casino bonuses also offer a 15% deposit bonus if you used specific payment channels. However, this 15% deposit bonus is maxed at 500 EUR on top of your First Deposit Bonus.  The following payment methods qualify for this promotion:

  • Neteller
  • Skrill
  • PostePay

In our review of the bonus policy, we found out that this bonus is subject to 25X wagering requirement and the deposits must at least be 20 EUR, 20 USD, 20 CAD, 20 AUD, 20 GBP, 250 ZAR, or 900 RUB. Any deposit less than these amounts does not qualify for the 15% bonus promotion.

Free spins are applicable to any bonus but 14Red tracks this. Each household, computer, or person, is only eligible once. Winnings from free spins above 100 EUR are converted into bonus funds. On top of that, the player must deposit 50 EUR after receiving the free spins within four days. If you do not comply with this, 14Red gaming management may remove all your winnings and bonuses from your account.

VIP Promotion

14Red recognizes that players want to be treated in a special way. As such, 14Red casino’s management created a VIP program for loyal players.

  • Each player begins to earn loyalty points right after registration.
  • Loyalty points are earned by placing bets. These are called comps.
  • A player is rewarded one comp for every 10 EUR bet placed. Every 100 comp points can be converted into 1 EUR.
  • As you move up the VIP Tier, you also earn more comp points for your wager.

The table below shows how the tier system works.

Tier €Played for Tier Bonus Points
Silver €1 to €5,000
Gold €5,001 to €15,000 More than 5%
Platinum €15,001 to €25,000 More than 15%
Black €25,001+ More than 20%

How the table works:

If you have wagered anywhere between €1 to €5000, you will receive 1 comp point for every €10 bet. Once you have been playing for a while and have already bet a total of €5001, you will get 5% of €10 you bet.

So let us say you bet €7,000. Divide this by 10, and you get 700 comp points. The 5% of 700 is 35, so you get a total of 735 comp points. Divide 735 by 100 (€1 for every 100 comp points), and this translates to €7.35 for you.

Security and Fairness

We took a look at the company’s security policy, and our review shows that it has divided its security into three different segments:

  • Financial Security – 14Red casino uses SSL encryption. This is a standard that banks, payment gateways, and gaming platforms use for the financial transaction. All financial transactions and passwords are stored with a non-reversible computer hash key. This means that they cannot be stolen.
  • IT Security – managed through the use of Random Number Generator and top of the line software. This ensures that the game is fair and that the results of the cards or numbers drawn are truly random. The machines work on a special algorithm that ensures everything is left to chance.
  • Legal Security – 14Red casino, through its parent company Alpha Interactive, complies with all laws that will protect both the player and the business. The company has a licence and is subject to random audits. The security team continuously monitors activities to ensure that the players are protected and that the site is not used for money laundering.

Licences and Certificates

14Red operates under the legal entity Alpha Interactive Solutions. Its licence number is 1668/JAZ, and it was granted by the Government of Curacao.

Depositing and Withdrawing

A review of the site reveals that it is connected with many financial institutions to facilitate deposits and withdrawals. In this review, we will list all of the accepted payment methods for depositing funds to your account. The table below shows the financial institution and if it applies to a specific country only.

  • Visa – International
  • PostePay – Italy only; eligible for 15% deposit bonus
  • MasterCard – International
  • Paysafecard – International; eligible for 15% deposit bonus
  • Bitcoin – International
  • Sofort – International; eligible for 15% deposit bonus
  • Trustly – Sweden, Finland, Czech, Netherlands
  • iDeal – Netherlands
  • Euteller – Finland
  • Neteller – International; eligible for 15% deposit bonus
  • Skrill – International; eligible for 15% deposit bonus
  • EPS – Austria
  • Giropay – Germany; eligible for 15% deposit bonus
  • ecoPayz – International
  • EasyEFT – South Africa
  • ZIMPLER – Finland
  • Sporopay – International
  • WebMoney – Russia
  • AstroPay – Europe
  • QIWI wallet – Russia
  • Trustpay – Europe
  • Multibanco – Portugal, Brazil
  • SaftyPay – Europe
  • Ebanking –Finland

To withdraw, you need to provide documentation to ensure the legitimacy of your character, subject for checking and validation. You need to provide the following:

  • Photographic ID – any government-issued ID bearing your name, picture, and signature.
  • Utility Bill – this must reflect the address and the name registered in your account. The bill cannot be more than six months old.
  • Proof of ownership of the deposit and withdrawal accounts – for credit cards, you need to scan the card (block the numbers but show only the first six and last four digits). You also need to scan the back of the card that has the security code and your signature.
  • For online payment systems, you must go to your profile page and take a screenshot of your profile. It must have your name and address.

All withdrawals will be processed within five business days only after you have submitted your documents and if they have been verified.

Other information you need:

  • Withdrawal limit: €5,000 for every 30-day period
  • Minimum withdrawal: €100 per withdrawal
  • Withdrawal method: the primary is your deposit source. Anything in excess of your initial deposit will be sent via wire transfer.
  • Withdrawal period: 0 to 24 hours
    • eWallet – 24 hours
    • Credit or Debit Card – 10 days
    • Wire Transfer – 5 days

How to Start Playing

Any player has to go through four steps to get started. Before that, you need to decide if you want to play in fun mode or with real money.

  • Fun Mode – great for players who want to test out the system. New players are also highly encouraged to try this out first. Many casino games do not operate in the same way that people play in houses or clubs. So if you need to test out or understand the rules, choose this game mode.
  • Real Money Mode – this is a space for those who are willing to risk gambling. If you register an account in this mode, you will deposit real money, and you will be eligible to receive bonuses. This is highly recommended for players who have experience playing online looking for new and exciting ways to multiply their money.

Here are the steps to register:

  • You need to choose your username and create a strong password. The password must have eight characters and must be a combination of numbers and letters. 14Red casino also requires that the password must have at least four different characters. Next, provide your email address. This must be a working email address.
  • Complete the registration form. 14Red casino requires your name, city and country, date of birth, gender, and phone number.
  • 14Red casino will send an email verification link to your email address. If you do not see it in your inbox, try looking at your junk or spam folder. You must click that link to activate your account.
  • Lastly, you need to make a deposit.

Conclusion

Overall, 14Red casino is a great choice. The site has the look and feel of classy entertainment. The site is easy to navigate, and it does not hide the support function. Many casinos embed the support link somewhere, but this one makes it easy for customers to ask for support. The live chat is a boon to individuals who need help right away. It is not uncommon for players to have questions about the games so this is a plus for the company.

The sign-up process is easy, and if one person will take the time, he can easily find out if his country is not eligible to participate.

The promotions are easy to see as they are placed on the home page banners. The company is also highly transparent about their rules, especially on financial terms about deposit and withdrawals.

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