energy casino review

Energy Casino Review

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Energy casino is established in 2013 and owned by Probe Investments Limited. This is a small operator located in Malta, and it does not own any other online casinos. In other words, Energy has no sister sites. This is actually a good thing, as the operator can focus entirely on it. Energy casino has a very positive rating among gamblers, and it is the owner of many awards, such as:

  • Malta iGaming Excellence Award
  • 2017 Global Gaming Award
  • 2016 SBC Award

The casino is also the sponsor of two football clubs and offers sports betting service on another website, called Energy Bet. It also has its own affiliate system, called Energy Partners. In this Energy casino review, we will take a closer look at all features of the website and find out how good it really is.

Software Review of Energy Casino

This is not a white label company, which means it uses its own software platform. This is actually a positive feature, as controlling the code means you can solve problems much faster. The software is based on HTML5 technology, which offers the same features and performance on all platforms.

In other words, Energy website can run on all mobile operating systems and desktop PCs without a problem – we will give more information about this below. The overall design of the website is quite good and more importantly, practical. While the initial page loading takes some time, it becomes very fast after that. The main page contains a list of all popular casino games, which the players can use to start playing immediately.

Lastly, we should mention that this is an instant play casino, so there is no software to download. A modern browser is the only thing you need to play games and use other features.  

Game Providers & Available Games

There are ten game providers Energy casino works with, and all of them are respectable names in the industry. At the time of this review, the company was working with the following providers: Green Tube, Gamomat, Netent, Microgaming, Wazdan, Big Time Gaming, Play’n GO, Evolution Gaming, Bally, Merkur Gaming, and BF Games.

In total, it is possible to play more than 1,000 games at this online casino. As can be guessed, the majority of games are slot machines, but there are lots of options for card and table games too, such as video poker, blackjack, roulette, and baccarat. All Energy casino games can be played free of charge, even by non-members. Moreover, they require no download.

The live casino section of the website contains more than 75 card and table games that can be played against a real dealer. Netent and Evolution Gaming are the primary providers in this section, and they offer all kinds of roulette, poker, blackjack, and baccarat games to play. In fact, it is even possible to find exotic options such as Live Football Studio and Live Wheel of Fortune. The broadcast quality is quite satisfying, and we did not experience any lags during our tests.

Energy Casino Bonus Offers: a Promotion for Everyone

There is an Energy casino bonus offer for every member. Let’s take a closer look at the Energy casino promotions and see what we can use. But before we start, we should mention that none of these bonus offers require using an Energy casino promo code: they are activated automatically by making deposits.

Welcome Bonus

If you are a new player, the operator will match your first deposit by 100% and up to 200 EUR. So, if you deposit 50 EUR, for example, your account will get credited for another 50 EUR. You must deposit 20 EUR minimum to benefit from this sign-up offer.

These are the most important things you should know about this welcome bonus:

  • Players from the  United States, Ukraine, Turkey, Spain, Serbia, Romania, Latvia, Italy, Israel, Iraq, Iran, Hong Kong, France, Estonia, Denmark, Curacao, China, Bulgaria, and Belgium cannot benefit from this offer.
  • Players from Norway who use Neteller to make their first deposit cannot benefit from this offer too (they should pick another banking method).
  • The maximum bonus that can be obtained is 100 EUR, instead of 200 EUR for players from Croatia, Greece, and Portugal.
  • The bonus amount must be wagered 25 times in order to unlock it. If your bonus is 100 EUR, for example, you must wager 2,500 EUR first (25 x 100).
  • The wagering requirement must be completed within 30 days, and your maximum bet amount will be limited to 5 EUR until it is done.

Reload Bonus

This offer can be used by current members only and offers a 50% match rate (up to 200 EUR) for your second deposit. Completing the deposit will automatically activate the bonus. The terms and conditions are the same as above, but this time the wagering requirement rate is 30x.

We should also mention that there are lots of constant slot tournaments at the casino which every member can join. In addition, there is an advantageous loyalty program: you collect Energy points for every bet you make, and it is possible to exchange these points with Energy Store rewards. For example, you can purchase additional free spins or get 1 EUR gambling balance for every 100 points.

Security and Fairness Review of Energy Casino

The company is licensed by two prestigious agencies, Malta Gaming Authority and the United Kingdom Gambling Commission. These licenses are very hard to get and shows the reliability of Energy casino. Every page of the website is protected by 128-bit SSL encryption, provided by AlphaSSL.

In terms of security, Energy online casino meets all the latest standards. The fairness of the game collection is audited by independent organisations, but the RTP reports are not publicly announced. We recommend checking the RTP rate of each game from its paytable before starting to play and pick games that have a 95% and higher RTP rate.

Payment Methods and Withdrawal Times

The payment providers of the casino are as follows: ECO Payz, Multibanco, Entropay, Klarna, Moneta RU, Trustly, Euteller, Zimpler, Paysafe Card, Yandex, QIWI, EPS, Neteller, Skrill, MasterCard, and VISA.

There are lots of banking methods available, and we recommend picking the most convenient one for you. You should also know the following thing about payments:

  • The minimum deposit amount is 20 EUR; there is no maximum deposit limit.
  • The minimum withdrawal amount is 20 EUR, and the maximum withdrawal is 5,000 EUR per day.
  • Energy casino withdrawal time is different for every method. We can say that this period is 2 – 4 hours for e-wallets, 24 hours for credit cards, and 3 business days for bank transfers. Please note that there is a mandatory 12 hours waiting period for withdrawal requests, and if you did not verify your identity, these periods will take longer.
  • The first withdrawal of each week is free of charge. But if you make more withdrawals in a week, a 5 EUR fee will be applied to each transaction.
  • However, if you make a withdrawal before wagering your deposit amount at least once, even the first withdrawal will be subject to a flat 5% commission.

And as always, your deposit and withdrawal method should be the same. You cannot use different banking options for these operations.

Mobile Compatibility Review of Energy Casino: Apps and Mobile Website

Energy online casino has no mobile applications to download. However, its website has a mobile version which is compatible with every operating system out there, such as iOS and Android. When you visit the main website from a mobile device, this version of the site will be automatically loaded. It supports every feature of the desktop site, so you can play games, reach customer support, and withdraw your winnings, for example.

Energy Casino Customer Support Info

There are several ways of reaching the customer support, which we listed below:

Phone number Call +356 9994 5112 or +44 791 878 5604
Live chat Can be launched from every page by clicking on the yellow “help” button
Email support@energycasino.com (you can also use the contact form)
Postal address Suite 109, Level 4, Sir William Reid Street, Gzira, GRZ1033, Malta

 

Please note that while customer support is available every day of the week, their working hours are 9:00-00:00 CEST. We recommend using the email method for payment related problems, as they create a written record. For all other issues, prefer live chat or telephone support.

Read Our Review, Create an Account, and Start Playing at Energy Casino Today

Energy online casino will be a very good choice if you are looking for a reliable and reputable gambling site to play. It offers more than 1,000 games, an interesting loyalty program, and a very safe environment to play casino games. It may not be a good option for high-rollers, as the maximum limits of bonuses are quite low, but for the rest of the player base, Energy online casino offers everything you need and more.

We highly recommend it: create an account and start playing today!

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