hello casino review

Hello Casino Review

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Established in 2014, Hello Casino has now developed as one of the most swiftly growing platforms. With a solid customer base coming from more than 50 countries, Hello Casino is truly an international brand. Established by some of the best-trained industry’s veterans, it is known for its fast, fair and fun betting environment. 

Hello Casino from the very beginning joined hands with some of the best software providers in the industry to put forward a comprehensive game collection. These providers include some big names such as NetEnt and Microgaming. Once you sign up, you are in for some serious gambling action as the gaming lobby is full of stunning games, including slot machines, table games, scratch cards, and a well-established live dealer section. 

Stay with us as we will take you for a detailed Hello Casino review.

The Face Behind the Mask

Hello Casino is managed by Imperium Network Solutions which is further managed by Caddell Limited NV. Caddell Limited NV is a company operating under a gambling license from the Curacao government. Moreover, the company is also licensed and regulated by the UK Gambling Commission, so rest assured that it is dealing fairly and clearly. 

The company also runs a number of sister sites that provide equally fair gambling opportunities and the highest levels of customer satisfaction. These sites include Casimba Casino, Gday Casino, Spin Station, and SpinLand Casino. All these sites, along with Hello Casino, host games provided by some of the best providers in the industry and are known for their fair and fast dealings.

Software Providers at Hello Casino

As was stated above, from the very beginning, Hello Casino has joined hands with top-of-the-line providers in the industry to provide players with some top-quality gambling options. Two of the big names are NetEnt and Microgaming. Both providers dominate the slot section, with over 100 instant play titles on the stakes. 

Aristocrat and Lender Gaming dominate the table games section, with over 70 titles available for instant play. The platform also operates carefully selected live dealer titles powered by Evolution Gaming and Live 5 Gaming. Evolution Gaming is known as one of the largest providers of live dealer services.

The complete list of providers offering games on this gambling website is as follows:

  • NYX Gaming Group
  • WHG
  • Games Warehouse
  • Lightning
  • Genesis Gaming
  • Multicommerce
  • Leander Games
  • Aristocrat
  • Thunderkick
  • Blueprint Gaming
  • Quickspin
  • Microgaming
  • Live 5 Gaming
  • PlayKo
  • Play’n GO
  • Meta Universal
  • Pear Fiction Gamin
  • NetEnt
  • Ezugi

As you see, the list is quite long and expect new names to be added.

A Variety of Hello Casino Games

Hello Casino is a multi-platform operator with all sorts of games available for instant play. These games include a comprehensive supply of slot machines, along with well over 70 table games, including Roulette and Poker and some Scratch Card games. 

Their live dealer section also operates 24/7 and provides excellent live gambling services for players coming from all around the globe.

The games here are divided into 5 sections, so let’s take a detailed look at all of these:

Hello Casino Slots

Slots are by far the best options available at the club. Players love these machines for certain reasons. These are easy to play and can reward you with thousands for a single spin. You don’t have to go through hours of boring gameplay just to find out that you didn’t have the required cards. Simply spin the reels to get your rewards.

There are a total of 515 slot machines with instant play option; thus, you don’t have to download anything, and you can start spinning on the go. 

These are the best slot titles available on the platform:

  • Golden Caravan
  • Wild Cats Multiline
  • Wild Rails
  • Planet Fortune
  • Mega Pyramid

Hello Casino has put forward a comprehensive supply of slot machines, all powered by some of the best software providers, and hence, the quality is guaranteed.

Table Game Section

Recently, the club has updated their table game section, and plenty of tables games were taken off the racks. Currently, only 3 table game options are available here, with 2 of these being scratch card games and 1 poker option. These titles include:

  • Hold’em Switch
  • Scratch the Floor
  • Texas Hold’em Bonus

However, players expect the website to embrace new titles.

Hello Casino Jackpots

Jackpots are slot machines that are connected to a central jackpot server, and with each spin, the jackpot is increased. The jackpot is instantly rewarded to players who land the required combination. These games usually have a jackpot ranging between a couple of thousands to a couple of millions depending on the game you choose to play. 

Hello Live Casino 

Hello Casino has offered a carefully selected live dealer section. With 4 games available 24/7 at multiple tables, this section can certainly fulfil your requirements. 

The live games available here are:

  • Deal or No Deal Live
  • Monopoly Live
  • Texas Hold’em Live

All these titles are hosted by real dealers and take action in real time.

Hello Casino Promotions and Bonuses Available

There are plenty of benefits for signing up here. The website runs plenty of lucrative promotions from time to time, and to get your hands on those, you will have to visit the promotions page. You can also win some exclusive Hello Casino promo codes that can reward you with healthy prizes, including free spins and instant money rewards.

Welcome Bonus

To celebrate your joining the club, the platform rewards you with a 100% match bonus on your first deposit on amounts up to €100. Wait, there is more. You can get a 100% match bonus on your first 3 deposits on amounts up to €500 if you fulfil the requirements. 

VIP Programme

Roll up your sleeves and bet as high as possible to become a member of the VIP club. Being in the VIP club can give you access to exclusive promotions and bonuses, along with plenty of other surprises. Furthermore, while in the VIP club, you can get a personal account manager or assistant provided by the platform to handle your daily tasks. 

Hello Casino Banking Options

This is an international brand and to facilitate customers coming from around the world, the website supports plenty of well-known money transfer methods, including Skrill, Neteller, and Paysafecard. Unfortunately, Paypal is not supported by the platform.

The complete list of withdrawal methods that you can use on the platform are as follows:

  • Bank Wire Transfer
  • Neteller
  • Skrill
  • Visa

As for deposits, these are instant, and you can opt for the following methods:

  • Bank Wire Transfer
  • GiroPay
  • iDEAL
  • Moneta
  • Neteller
  • Paysafecard
  • Skrill
  • TrustPay
  • Visa
  • WebMoney 

Hello Casino Withdrawal time

Withdrawal time and fees depend on the method you are using. eWallets such as Skrill and Neteller are the fastest methods as they take 0-24 hours to proceed. Bank wire transfers and Visa cards take a minimum of 3–5 days before the money is made available in your bank account.

Hello Casino Mobile Compatibility

Hello Casino uses the latest HTML5 framework; hence, the website is compatible with all smartphones like iPhones and Androids. Also, you don’t have to download a specific app to enjoy the games on the go. All you have to do is to visit the platform directly from your mobile browser, and you will be good to go.

Moreover, recently Flavidus Limited licensed the rights to launch the official Hello Casino app that is compatible with iPhones and Androids. It can be downloaded for free on the App Store and Play Store. Playing games via this mobile app can bring you some exclusive promotions and Hello Casino bonuses, along with a healthy choice of games available on the go.

Hello Casino Customer Support

The website has a well-established customer support department. They have hired a team of user-friendly representatives who are trained to get you through all of your queries within minutes, if not seconds. You can reach them via the live chat portal which is available right on the website 24/7. The average response time for live chat is about 5 minutes. 

You can also send your queries via email at support@hellocasino.com. Depending on the complexity of your query, 24 hours is the maximum response time for queries sent via email. 

Unfortunately, a phone number is not available, and you have to use any of these two methods in the case of any emergency.

VIP members can enjoy 24/7 instant response customer services, along with a personal assistant. Lastly, you can also check out the FAQ page which is established to answer most of your common questions instantly and conveniently.

Hello Casino Licensing and Security

Hello Casino is a name associated with trust and fairness. Thus, the platform is licensed and regulated by the Malta Gambling Authority and also by the UK Gambling Commission. Both bodies keep an eye on all of the dealings and make sure that the website is operating fairly. 

Furthermore, the website is secured with SSL encryption to save customers from identity theft and information leaks. Lastly, the platform is affiliated with plenty of third-party auditing firms to solve any disputes with customers, if any. 

Final Thoughts

Without a doubt, Hello Casino is a trustworthy name. While conducting our research, we didn’t find a single negative review about the online platform, and believe us, that is very rare to witness. With high-rated games provided by top-tier software providers, enormous winning opportunities, the experience couldn’t have been any better. 

When we reached the customer service, we found them to be very friendly and cooperative, as well as eager to solve any problem. Although the website could work on providing more withdrawal methods. Other than that, this gambling destination is definitely a recommendation.

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