Kozmo Casino Preview
Kozmo Casino is a new entrant into the online gaming industry having been established towards the end of last year (2017).
In its relatively short period, this online resource has received rave reviews owing to its nice assortment of online slot games.
Kozmo Casino mainly focuses on providing online slot games; the slot game collection features all of the themes and slot genres that one may think of. Out of the 300+ games offered at this website, over 80 percent are slot games.
Short History of Kozmo Casino
29 September 2017 is the most important day in the history of Kozmo Casino as it is this day that this online page opened its doors for the very first time to all Kozmo Casino players from across the world.
There are two companies behind the Kozmo brand, i.e., Virtual Digital Services Limited and Cassava Enterprises.
These two companies also work with another company which is the 888 Group, the same group that’s behind other successfully 888 poker sites and online casinos.
888 Group is headquartered in the UK, and as one of the owners of this online resource, it does hold an operating license from the UK Gambling Commission that enables Kozmo Online casino to accept players from the UK.
The other two co-owners of this website, i.e., Virtual Digital Services Limited and Cassava Enterprises are headquartered in Gibraltar, and they do hold an operating license from the Government of Gibraltar which enables this online page to accept players from around the world.
Due to Kozmo Casino’s ties with the 888 Group, players can expect to find the best service from this online resource.
Games
This website has in its short history managed to source successful business partnerships with some of the world’s most respected game developers.
Through these partnerships, the game developers provide this online page with some of the world’s most popular games.
As Kozmo Casino primarily focuses on online slot games, the majority of the games provided by the game developers are slot games.
From our review of this online site, we found out that the following are the top game categories at this online resource.
Slots
Players who are primarily looking to play online slot games need not look any further than Kozmo Casino which is a great choice for slot games.
The majority of the games available at this website are found in the slot game collection, therefore, players can expect to find virtually all types of slot games including Kozmo Casino new slot games.
There are retro slots that take one back in memory lane as you relive the good old days of the 1960s, 70s 80s and so on. There are also modern slot games, slots that incorporate innovative gaming features such as gamification and storytelling.
Also, the slot game collection at Kozmo Casino do offer games that cover different themes.
Any theme that players are looking for, they will find be it animal-themed slots, Asian themed slots, African themed slots, Egyptian themed slots, cosmic themed slots, magic-themed slots, fairytale-themed slots, sports-themed slots, music-themed slots, celebrity-themed slots, and anime-themed slots among others.
During our review of this online resource, we found out that the following games are the most popular:
- Black Widow,
- Da Vinci Diamonds,
- Cash Staxx,
- Autumn Gold,
- Asteroids,
- Big Money Bingo,
- Aloha Cluster Pays,
- Rainbow Riches,
- Shopping Frenzy,
- Starburst,
- Bloodish,
- Wild Cherry.
Card and Table Games
Apart from slot games, Kozmo Casino provides other gambling game collections including card and table games collection.
Though not as big as the slot game collection, this collection boasts of a wide variety of card and table games that cater to the needs of players who love playing games in which they compete with other ‘humans’ at times.
From our review of this online page, we found out that the following are the most played card and table games:
- Baccarat,
- Poker (different variants),
- Roulette,
Other Games
At this website, other games are not necessarily slots nor card and table games. These games are classified under the ‘Other Games’ banner.
Some of the games included in this game collection include games of chance and also other games that require some degree of skill before a player can start playing.
From our review of this online page, we found out that the following are some of the most played games classified under the ‘Other Games’ banner:
- Different types of Scratchcard games,
Live Gaming
From our review of this online resource, we found out that the casino does not have a Live Gaming section.
As the website opened its doors as recently as late 2017, this is understandable as the operators of this casino may well be working in the background to incorporate a Live Gaming section soon.
As this online resource primarily focuses on slot games, it’s likely going to be a good move if the website does manage to come up with a Live Gaming section where players can enter slot tournaments.
Mobile Games
Kozmo Casino runs smoothly on mobile. Players can access this online page using any device of their choice as long as it runs on either iOS or Android operating systems. From our review of this online casino, we found out that the website does not as yet run on the Blackberry operating system.
Navigating this online resource on mobile is smooth, and players can access almost anything as if they are playing on the desktop computer.
There is no download required for one to access the Kozmo mobile casino, all that one has to do is to visit the webpage lobby straight from his/her browser. The only prerequisites for accessing this online resource is an active and fast internet connection plus an updated Flash.
Accessing the website lobby from a mobile device, players have the freedom to choose how they want to play the games, i.e., they can opt to enjoy the games for real money, or they can opt to play the games for free in demo mode.
Software
In a highly competitive gaming market such as the online gaming industry, a site must forge good working relationships with renowned software developers and that’s what’s Kozmo Casino did.
This online page has good working relationships with several top software providers who provide all the top trending casino games on Kozmo Casino as well as all the latest titles especially slot machines (which is the main focus of this online resource).
From our review of this online website, we found out that Kozmo Casino is powered by Net Entertainment and these other software providers:
- Merkur,
- Aristocrat,
- Scientific Games,
- Lightning Box Games,
- ELK Gaming Studios,
- IGT,
- NextGen Gaming,
- Evolution Gaming,
- Blueprint Gaming,
- Microgaming,
- Net Entertainment.
Support
Problems and challenges are part of any adventure including a Kozmo Casino gaming adventure.
However, this website knows this and as such have put in place mechanisms that help players seek remedies whenever they encounter any problems or challenges when they are playing at this online resource.
These mechanisms come in the form of customer support channels where players can go to in search of answers. From our review of his online page, we found out that the casino does have primarily three customer support channels which are as follows:
- FAQ Section – The first channel that players can go to when in search of some answers and/or clarifications is the Frequently Asked Questions section. To visit this section, players simply need to scroll down to the footer of the homepage and click on the FAQ button. A whole host of questions will be presented and below them are detailed answers. On most occasions, players will find the answers and/or clarifications they need by simply visiting this section.
- Email – There are occasions however when players fail to find the answers and the clarifications they are looking for in the FAQ section. When this happens, the next step is to get in contact with the online support agents via email. Simply draft your question, query or complaint and send it to the customer support agents using this email address, [email protected]. During our review of this online website, we got our response from the Kozmo Casino support team in less than 24 hours.
- Live Chat – Alternatively, players residing in the UK can simply get in contact with this online support team by calling this number, 0800 018 3307. Players residing out of the UK can get in contact with the customer support team by calling this number, +44 (0) 800 018 3307. This line is open 24/7, and it is manned by professional and friendly staff. During our review of this online page, we were connected to a support agent in less than a minute.
Betting Limits
At this webpage, gamblers can play the games either for free (no need for deposits and betting) or for real money (after depositing).
Players looking to play at this online resource for real money can use any of the following currencies as they are all supported: US Dollar, EUR, British Sterling Pound and the Australian Dollar.
The betting limits at this online casino are determined by the game that the player is playing. Some games have low betting limits; these games are perfect for low rollers.
At the same time, other plays come with high betting limits perfect for high rollers. One thing to note for all players whether low rollers or high rollers is that the minimum amount that they can deposit at once is 10 euros.
Loyalty/VIP Program
Loyalty Program
Kozmo Casino has a robust and highly lucrative Loyalty Program. All players automatically enter into the Loyalty Program upon registration completion. New players will start at Level One, and they can rise to the highest level which is Level 12.
To rise through these levels, players have to wager with real money regularly and earn points. The two main rewards in the Loyalty Program are free spins and a cashback feature.
The higher the level, the more that the player receives a higher number of free spins as well as a larger percentage of cashback. From our review of this online resource, below is a rundown of the overall structure of the Loyalty Program.
- Level 1 – 1 Daily Free Spin, 0 percent cashback;
- Level 2 – 3 Daily Free Spins, 0 percent cashback;
- Level 3 – 5 Daily Free Spins, 0 percent cashback;
- Level 4 – 7 Daily Free Spins, 1 percent cashback;
- Level 5 – 10 Daily Free Spins, 1.5 percent cashback;
- Level 6 – 12 Daily Free Spins, 2 percent cashback;
- Level 7 – 15 Daily Free Spins, 2.5 percent cashback;
- Level 8 – 18 Daily Free Spins, 3 percent cashback;
- Level 9 – 20 Daily Free Spins, 4 percent cashback;
- Level 10 – 25 Daily Free Spins, 5 percent cashback;
- Level 11 – 30 Daily Free Spins, 8 percent cashback;
- Level 12 – 50 Daily Free Spins, 10 percent cashback.
When the player enters Level 8, s/he will automatically enter into the VIP Club where s/he participates in VIP tournaments as well as get exclusive access to a VIP manager.
Other Bonuses
In addition to the Loyalty Program, there are also other Kozmo Casino offers offered at this online website.
From our review of this casino, we found out that two extra Kozmo Casino bonuses come when the player registers an account for the first time.
The first bonus is a 10 euros match up bonus that’s given to all players when they make their first deposit at the casino. The second bonus comes in the form of free spins. The player receives 25 free spins on his/her first four deposits at this website.
Security and Fairness
Kozmo Casino values player safety and security, and as such it has put in place some measures to guarantee the safety and security of players.
First of all, the website uses SSL encryption technology which ensures that player information is collected and transferred securely before it’s stored in secure servers.
Secondly, this online page employs the services of eCOGRA to audit its games to ensure that players play games that are random and fair.
Lastly, the site runs a responsible gambling initiative which ensures that players at the casino do not end up getting addicted to gambling.
Additionally, the initiative affords immediate help to all players who are perceived to be addicted to gambling.
Licenses and Certificates
This online resource holds two operating licenses. The first license that this online casino has was awarded by the Gibraltar Regulatory Authority and this license protects players at the casino who are based across the world except for the UK.
Players from the UK can also play at this online website as the second license that’s held by this online casino is from the UK Gambling Commission. Kozmo Casino holds certificates awarded by Gambleaware, GamCare and eCOGRA.
Depositing and Withdrawing
Deposits
Players looking to play at this online page can use one or more of the following payment methods.
From our review of this webpage, we found out that the following are some of the top payment methods that players can use in depositing funds:
- Entropay,
- Visa,
- Paysafe Card,
- PayPal,
- Neteller,
- MasterCard,
- Bank Wire Transfer.
Note that players can call the customer support team and get help in depositing their funds.
Withdrawals
From our review of this online site, we found out that the following are the supported payment methods that facilitate and process withdrawals:
- Entropay,
- Visa,
- Paysafe Card,
- PayPal,
- Neteller,
- MasterCard,
- Bank Wire Transfer.
A review of this online resource revealed that electronic wallets have the fastest withdrawal processing time as it takes from 48 to 72 hours for the withdrawals to be processed.
The withdrawal processing time for bank transfers is from 4 to 7 days while the withdrawal processing time for credit/debit cards takes anything from 5 days.
How to Start Playing
Players looking to play at this online casino will first need to open an account. Opening an account at this online website takes less than 2 minutes, and there is no need to verify one’s email address. Once the player finishes registering his/her account, s/he will be able to start playing at Kozmo Casino.
Closing Thoughts
Kozmo Casino is a relatively new online page, and this is aptly demonstrated by many things including the lack of a Live Chat service, Live Gaming section plus limited payment methods.
However, the casino possesses a wide variety of slots in the website lobby that attract a huge number of players who love playing slot machines.
