Sun Palace Casino Review

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  • Available for USA players.
  • More than 125 quests offered (RTG software).
  • 24/7 customer care service (via live chat, contact number, and email).
  • Protected by 128-bit SSL encryption.
  • Audited by TST.
  • Not available in a majority of countries.
  • Audits are not available for the public to read.
  • Takes much time to refund money.

Sun Palace Casino Screenshots

Sun Palace Casino Bonuses
Sun Palace Casino Software
Sun Palace Casino Licensing

Sun Palace Casino Preview

Sun Palace Casino is a relatively new betting platform in the gambling field compared to others. Nevertheless, it has been giving tough competition to other gambling institutions. The betting platform was established in 2002 by Main Street Vegas Group Casino and has come a long way since then.

The site opens with a background of dark blue colour which looks extremely attractive. The graphics and animation quality offered at the institution is top-notch. Also, the background music, fantastic sound and video clips do their magic for the Sun Palace players.

Sun Palace online casino offers games provided by the reputed RTG (Real Time Gaming) software which again proves its collaborative position in the market. They offer around 185 quests of different types, video slots being the most famous among them. Some other types offered are video poker, table games, etc.

One important thing to mention is that there are few casinos left offering their services in the USA, and Sun Palace Casino is one of them. Being bettor-friendly, it is extremely popular with American gamblers.

Sun Palace Casino is licenced by Panama. It has its head office in Costa Rica and is also licenced by the government there.

The Games Offered

Games available at Sun Palace include video slots, poker, baccarat, roulette, blackjack, etc. Let`s talk about them in details:

  • Video slots. One of the most famous categories of casino quests ever, more than a half of the options available at the casino are video slots which are classic three-reel slots, five-reel slots, progressive jackpots, standard slots, multiline slots, and bonus feature slots. Different video slots have different paytables. Some of the examples are Football Frenzy, Shark School, Jumping Beans, High Fashion, etc.
    A special mention goes out to the progressive slots (progressive jackpots) offered here. Jackpots at Sun Palace help a player win up to $1 million. Some of the progressive slots available are Aztec’s Million, Let’em Ride, Spirit of the Inca Grand, Caribbean Stud Poker, and much more.
  • Table games. Numerous table games offered here are baccarat, roulette, blackjack, etc. Examples of such quests are American Roulette, European Roulette, etc.
  • Video poker games. These are even more exciting as they are dependent on luck. Played with poker cards, Sun Palace casino’s video poker is one of the most popular categories with its users. Some of the video pokers available here are Pai Gow Poker, Deuces Wild, Loose Deuces, Joker Poker, All American Poker, Aces and Eight, Mystery Bonus Poker, etc.
  • Some games do not fall under the categories mentioned but are still famous among users. These are keno, bingo, scratch card games, etc.

Accessibility of Sun Palace Casino

As we have already stated, Sun Palace Casino review suggests that this is one of the few casinos available in the USA what makes it different from the other famous ones. Being available in the USA doesn’t mean that it is not accessible in other parts of the world. However, there are still some countries where they do not offer their service. These are Italy, Puerto Rico, the United Kingdom, Oregon, Guam, Maryland, Michigan, Arkansas, Rhode Island, South Dakota, Florida, Indiana, District of Columbia, New Mexico, New Hampshire, and many more.

Also, the games can be played through all modern devices which include mobile phones, laptops, computer, and tablets. Sun Palace mobile casino is supported by Android, Windows, and iPhones (works well with iPhones).

To enjoy gambling, there are two methods. Users can choose either one of them according to their comfort. The two options are given below:

  • App download. A user can download the casino app on their mobile device and proceed to enjoy. For those who work on computers, this feature is supported by Mac or Linux devices. It is advisable to try this method only if a user has some basic technological knowledge.
  • Instant play. This second option is far more easy and convenient than the previous one. Customers with little or zero knowledge about technology can try using this method. All a user needs to do is select the option of instant play available on the website and enjoy it.

How to Play and Win?

Like any other online gambling institutes, this platform also requires a gambler to create an account to play there. To do this is no big deal. A user has to open Sun Palace Casino and click on the register button. Then enter their details, and press the ‘OK’ button. That’s it. The account is created. Now they can bet on whichever quest they want to enjoy gambling around the clock. Play Sun Palace Casino and have fun!

Offers You Cannot Resist

Sun Palace Casino website provides some offerings and special bonuses for its users. One of the most common among them is the welcome bonus. The welcome bonus offered by Sun Palace Casino is added to the user’s account when they log in for the first time (using a valid email address). The bonus is awarded in several steps. Other than this, the casino offers a special bonus divided into three categories described below:

  • The first one is a 100% matching offer which rewards a visitor with $10,000. The wagering requirement for this one is 50x of the total deposit and bonus amount. A gambler is required to use the code 400BONUS.
  • The second one is a 200% matching bonus with up to $7,000. The wagering requirement for this one is smaller than for the previous one. It is 40x of the total deposit and bonus amount.
  • The third one is a 150% bonus with the reward of $10,000. But it is awarded only during video pokers or blackjack. The wagering requirement for this one is quite high, i.e., 90x of the total deposit and bonus amount.

The other types of promotional features the Sun Palace Casino offers include are a scratch card, monthly and weekly prizes. They have made it a rule to distribute out $1000 cash as a prize to the bettors each week. This money is divided among ten gamblers each getting $100. Sun Palace Casino bonus is extremely popular with gamblers since it has been a great source of rewards and prizes.

They also offer a loyalty programme which is beneficial to those who play regularly at Sun Palace Casino. Under the loyalty programme, a user is supposed to accumulate comp points which are earned whenever they bet using real money from their banking account. The comp points are later redeemed into cash prizes. 200 comp points are equal to $10. Also, the loyalty programme is divided into 3 levels where the gambler at the highest level gets benefits other than cash prizes.

Process of Transaction

Sun Palace Casino payment section offers its bettors many options to deposit or withdraw money. However, compared to other casinos, the options available here are less. This can be considered as a major disadvantage for the Sun Palace Casino. Let us see the methods available for the visitors to choose from:

  • Options to deposit: ClickandBuy, Visa, Money Order, MST Gift Card, MasterCard, Skrill, Neteller, instaDebit, Visa Electron.
  • Options to withdraw: Skrill, Cheque, Neteller, Money Order, ACH.

A gambler can also notice that the options for withdrawal are way too less than that for depositing. This may be because they have to follow various federal regulations when it comes to the USA. However, in the case of money transactions, the casino works far better in the market of Europe.

The withdrawal time varies from one method to another; however, it takes a minimum of 5-6 days for gamblers from the USA to get their money irrespective of the methods they choose, a situation exactly opposite from the European counterpart.

Is Sun Palace Casino Safe?

Gamblers are often concerned and jittery when it comes to sharing personal and financial information on the Internet. It is, therefore, important that the gambling platform instils a sense of faith and confidence in its user base. Providing a safe and secured financial setting is of paramount importance for attracting more visitors from across geographies.

Sun Palace Casino has made it a point to provide the safest financial environment for the users. For this, they use a 128-bit SSL encryption. It helps protect the communication between the website and the financial data servers thus keeping hackers and unauthorised e-pirates at bay. Also, they ask TST to audit and check all their slots for any anomaly with their system or process. However, the audit reports are not available for the public to read.

Moreover, to be fair and loyal to every user, the gambling institutions ask CDS (Central Dispute System) to help them. The institution evaluates its offerings and checks whether the numbers or symbols generated by the casino during any gaming session are random. They have also received a certificate from CDS regarding this matter which states that the slots here are completely unbiased and based on probabilities.

Visit Sun Palace Casino without any inherent fears and enjoy the experience.

Customer Care Service: An Impressive Part of the Casino

Sun Palace Casino has taken special steps to set up the best customer care department. However, one major problem with the service is that they offer services in only one language that is, English. Therefore, those bettors who do not know English or are not very fluent in speaking it may find it difficult to get their queries solved.

They offer the service in different ways which include live chat, email, contact number, and FAQ.

Live chat is a 24/7 service. It must be noted that personnel’s appointed for the live chat are amazingly knowledgeable. Experts in the field, they promptly reply to your question with a solution.

They offer one contact email address, and it usually takes a day to get a reply.

The institution offers an international calling number for players all around the globe. However, they also offer toll-free numbers especially for the gamblers from the USA and Canada. This service is also available 24*7.

Apart from this, the FAQ (Frequently Asked Questions) section available on the homepage of the website is helpful. It holds answers to the most common queries asked by users.

The fastest method a player can use is the live chat although all other options mentioned above are equally fruitful.

Is This Worth a Try?

Operated from Costa Rica, this casino is a must-try for gamblers all around the world especially gamblers from the USA. It is an awesome platform for them to enjoy betting quests.

Sun Palace slots available here are of different themes to suit the choice of all the players thus attracting both new and old ones towards it. Some of the famous themes are based on sports, movies, famous fictional or real-life characters, and much more.

The gambling institution has taken all the initiatives to provide gamblers with a memorable experience. This new online casino is an amazing option for players who want to try something new and exciting. With around 185 quests offered, this is a powerhouse.

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Online casino
Number of games
€1000 + 125 Free Spins
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100% up to €1000 + 55 Free Spins
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+100% up to £20 on your 1st deposit + 100 FS
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New customers only. Min deposit £10. Bonus spins credited as follows: 40 spins upon first deposit, with additional 2x30 spins 24 and 48 hours thereafter. Spins coin value: £0.01; 48x wagering; 7 days/24 hours expiry for deposit match/bonus spins. Max stake and game restrictions apply. Full Ts & Cs apply. 18+.
50 Free Spins on Book of Dead Slot
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100% up to £100
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